Part Austin, part small-town is how Rachel describes her hometown of Abilene, Texas. I love the energy and people of Austin—it makes me want to explore and learn more each day. As the Salon Manager, Rachel is responsible for managing the front desk, overall daily salon operations and client care. Rachel guides the staff and stylists on a daily basis to ensure we remain focused on our clients and provide excellent service.
“I really enjoy working at the salon because it gives me the opportunity to work with a team and clients that teach me everyday. The possibilities are endless, and the people I get to work with are inspiring.”
After briefly pursuing other opportunities, Rachel has decided to focus her talents on a management career in the salon industry. Rachel worked closely with Janet on the expansion of the salon into its current downtown location, including ordering equipment, project managing the move, establishing new systems and ensuring the client experience remained exceptional. Rachel will continue to play a critical role in the salon’s growth and client experience this year, attending advanced training in New York City.