Cancellation Policy

If you do not cancel your appointment more than 24 hours in advance, you will be charged 50% of your booked services for that appointment. 

If your plans change, please let us know by emailing admin@janetstpaul.com or by calling us at 512-474-5000. Please do not respond to our automated text reminders as our booking system does not have the capability to receive text message responses. 

We ask that you strive to not be late so that we can provide you the best possible service. Please allow time to navigate busy Austin traffic and other elements that could occur as we book appointments back to back. If you are late for your appointment, please know that your service time may be shortened or could result in a cancelled appointment, charged at 50% of the service rate. 

At Janet St Paul Studio our goal is to provide the best client service for each client. We appreciate your patronage and support!